Your Cart is Empty
The Revury, LLC ("The Revury", "us", or "we") is committed to protecting the privacy of our Users (defined below). This Privacy Policy, which is part of our overall Terms of Service, pertains to personal information collected about our Users, who include: (i) visitors to our website, www.therevury.com ("the Site"), (ii) customers who purchase from the Site, and (iii) consignors who elect to list items for sale on the Site (and who are subject to additional terms under the Consignor Terms) (collectively, “Users” and each individually referred to as “User”).
This Privacy Policy describes:
the information identifying you that we collect; how we use this information; the legal basis upon which we process it; with whom it is shared; and how it is stored.This policy also describes our cookie policy and other important topics relating to your personal information and privacy. Please review this Privacy Policy to better understand our practices as they apply to your personal information. By accessing the Site or using the Services (as defined in the Terms of Service) provided by The Revury, you confirm that you have read, understand and agree to the terms provided in this Privacy Policy.
Our Terms of Service (including Consignor Terms if you are a consignor) apply to the Site and Services provided by The Revury. If you do not agree to them, then you should not continue to use the Site or Services provided by The Revury.
CHANGES TO OUR PRIVACY POLICY
From time to time, we may modify or change this Privacy Policy in our sole discretion. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Site or otherwise interact with us to stay informed about our information practices and the choices available to you.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect personal information of all Users of The Revury, which includes:
Information That You Provide: We collect any information that you enter through our Site or give us in any way, such as when you create an account (including account related information such as payment information, purchase history or consignment history), place an order, sign up to receive our emails, request consignor appointments or interact with us through our customer service channels. For example, you may provide us with your name, email address, phone number, payment information, billing and shipping address, demographic information, and other information you choose to provide. We may also record your calls with our customer service to handle your inquiry and for training, research and product development purposes. If you elect to participate in our opinion polls, surveys, contests, or sweepstakes, we may collect additional personal information about you in connection with your response or entry. Additionally, you may choose to make other personal information available to us in connection with the consignment of an item, when you submit a video or blog for publication on the Site, email us, or invite a friend to join the Site. See, “Communicating With You” section below for more information. Automatic Information: We collect some information automatically whenever you interact with our Site and emails. This information includes log files (which include IP address, date/time of access, referring page URL and browser type) as well as information collected through tools that help us collect usage information. "Cookies" and web beacons are a couple of examples of the type of tools we use to collect this information. Web beacons are electronic images that may be used on our Site or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more details on our use of Cookies, and how to disable them, please see “Cookie Policy” section below. Mobile: When you visit our Site from your mobile devise, we may receive information about your location and your mobile device, including the hardware model, operating system and version, and unique device identifiers. Information from Other Sources: We may also receive some personal information about you from third parties such as public websites and social media platforms, which may be added to the information we associate with your account.Please note that we need certain types of personal information so that we can provide Service to you or so that you can be a consignor. If you do not provide us with such personal information, or ask us to delete it, you may no longer be able to access our services or provide goods and services to us.
HOW DO WE USE CONTACT INFORMATION WE COLLECT?
We use your contact information (meaning email address, phone number, and billing and/or shipping address) for the following purposes only:
We use your email address to help you create, manage, and maintain an account on our Site, and to send you information about products, promotions, surveys, news, and events that we think may interest you; We use your billing and shipping address to process and deliver purchases, returns, consigned products, etc.; and/or We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages and to provide customer and consignor support.HOW DO WE USE OTHER INFORMATION WE COLLECT?
We, or third party data processors acting on our behalf, collect, use and store the personal information we collect to:
Administer our Site and allow you to access and use our Site; Communicate with you (see, “Communicating With You” section below); Customize our Site, Services and product offerings to suit your needs and interests and store information about your preferences; Recognize you when you return to our Site; Monitor and analyze trends, usage and activities, and improve our Services and product offerings; Enable you to participate in our opinion polls, surveys, contests, or sweepstakes; Provide and improve our products and Services, including consignor and customer service; Process requests and orders (including membership registration) and provide technical support; Record purchases that you have made through our Site; Allow you to post comments and communicate with us through our Site, including on our social media pages; Protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; Enforce our Terms of Service; and/or Comply with applicable legal requirements, industry standards, and our policies.We will contact you (including by email or post) with information about our products, services and offers which either you request, or which we believe you may be interested in (including through newsletters, alerts, and reminders about recurring event sales), unless you have told us that you don’t want to receive these message, or, otherwise, if it is in our legitimate interests, for business development and marketing purposes. From time to time we will send you service-related emails, such as a welcome email when you register for the Site.
If you provide us personal information when you communicate with us (including in person, by phone, or via email) this information may be shared with a Consignor or Customer Relations representative, employee, or expert that is most likely to be able to address your inquiry. This information will be used only for the purpose of responding to your inquiry.
INVITATIONS
When you invite a friend to join our Site, we will automatically send your friend an email invitation on your behalf. We will not use your friend’s email address for any other purpose unless they join our Site or request further information or response from us. Similarly, when you email a message using the Invite a Friend function, we do not store the email addresses that are used to facilitate the email communication.
OPINION POLLS AND SURVEYS
We may share personal information we collect from your responses to opinion polls or surveys with third parties. If we do so, we will provide you with notice and the opportunity to consent.
CONTESTS AND SWEEPSTAKES
If you enter a contest or sweepstakes conducted by The Revury and/or one of our partners, we may contact you in connection with that particular contest or sweepstakes, including in order to update you regarding your status, administer the promotion, or let you know that a promotion has ended.
ONLINE TRACKING
Like most websites, we, our service providers, and our third-party partners may collect certain information about your interaction with our Site. This information may be stored in log files. Information stored in log files may include IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and other information. We collect this information through the use of cookies and other similar technologies. We use this information to analyze demographic and other trends, administer the site, track aggregate usage of the Site, and provide you with relevant advertising. Because an industry-standard Do-Not-Track protocol is not yet established, the choices we offer will continue to operate as described in this Privacy Policy independent of any Do-Not-Track signals.
Cookies used by us on our Site, may be blocked by you at any time. To do so, you can activate the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you will not be able to access all or parts of our Site or to use all the functionality provided through our Site. Please see “Cookie Policy” below for detailed information on the cookies we use and the purposes for which we use them. By continuing to use our Site and/or our Services, you are agreeing to our use of cookies as described in our cookie policy below.
THIRD PARTIES
We may need to share your personal information with our contractors in the course of operating our business and providing products or services to you. These contractors include vendors and suppliers including, but not limited to, payment processors, suppliers of technical and support services, logistic providers, and cloud service providers that provide us with technology, services and/or content for the operation and maintenance of our Site or Service. We will also share your personal information with companies that assist us in our marketing, advertising and promotional activities and analytics and search engine providers that assist us in the improvement and optimization of our Site.
Access to your personal information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function. We require our contractors to keep the personal information they are provided confidential and to comply with the terms of this Privacy Policy and applicable laws.
We will not rent, sell or share your personal information with third parties without your consent except to provide you with a product or service you request or as described in this Privacy Policy. If you have given your consent for us to use your personal information in a particular way, but later change your mind, you should contact us and we will stop doing so.
We may also disclose and use anonymized, aggregated reporting and statistics about users of our website and apps or our goods and services and from interactions with us and our brands on social media for the purpose of internal reporting or reporting to our group or other third parties, and for our marketing and promotion purposes. None of these anonymized, aggregated reports or statistics will enable our users to be personally identified.
DISCLOSURES REQUIRED BY LAW OR FOR BUSINESS PURPOSES
We may disclose personal information pursuant to a request from law enforcement or pursuant to other legal or regulatory process, or as otherwise required by law, or, in our sole discretion, to protect our rights, property, or interests, including to enforce this Privacy Policy or our Terms of Service. In the event that we are legally compelled to disclose your personal information to a third party, we will make reasonable efforts to notify you unless doing so would violate the law or court order.
In our sole discretion, we may also disclose information we collect to a third party when we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct, including to enforce or apply our terms and conditions or any other agreement or to respond to any claims, or to protect our rights or the rights of a third party.
We will also disclose your personal information to third parties where it is in our legitimate interests to do so to run, grow and develop our business. Information collected from this Site may also be transferred as part of a merger or other combination, or as part of a restructuring, bankruptcy, transfer of assets, or to our successors in interest.
LEGAL BASIS FOR USE OF YOUR PERSONAL INFORMATION
In order to comply with European data privacy laws we are required to consider the legal bases for using your personal information as set out in this Privacy Policy for legitimate interests, which are as follows:
As necessary to perform our responsibilities under any contract with you. For example, to comply with the Terms of Service of our Site which you accept by browsing our Site, fulfilling obligations to you as a consignor under the Consignor Terms, or processing your order and delivering the products you purchase as a customer; When we have a legitimate interest in processing your personal data. For example, to communicate with you about changes to our Site, Services or legal documents, to prevent fraud, or to provide, protect and improve our products and services; If we request your consent to a specific processing activity (such as to send marketing emails), and you provide your consent in the manner indicated; and In some cases, processing will be necessary for compliance with a legal obligation, such as response to legal process requests.Our legitimate interests are to:
run, grow and develop our business; operate our Site; enhance the customer experience and Services provided by us; carry out marketing, market research and business development; provide goods and services to our customers and consignors, make and receive payment, provide customer services and to know the identity of the customer that we are providing services to; and place, track and ensure fulfilment of orders with our vendors.UPDATES TO YOUR INFORMATION
You can contact us at any time to update, change or delete personal information that The Revury maintains about you.
CHOICE/OPT-OUT
Users who no longer wish to receive our newsletters, alerts, or promotional communications may opt-out of receiving these communications at any time.
RIGHTS IF YOU ARE LOCATED IN THE EUROPEAN UNION
If you are accessing our Site and/or Services provided by the Revury from the European Union, then you have certain rights in relation to your personal information which are set out below. If you would like further information in relation to these or would like to exercise any of them, please contact us by email using the details below at any time. You have the right to request that we:
provide access to any personal information we hold about you; update any of your personal information which is out of date or incorrect; delete any personal information which we are holding about you; restrict the way that we process your personal information; stop processing your personal information for direct-marketing purposes; provide your personal information to a third party provider of services; provide you with a copy of any personal information which we hold about you; or consider any valid objections which you have to our use of your personal information. We will consider all such requests and provide our response within a reasonable period (and in any event any time period required by applicable law). Please note, however, that certain personal information may be exempt from such requests in certain circumstances. If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.HOW TO EXERCISE YOUR CHOICES
You may notify us of your choices or preferences by contacting us as set forth in the “Contact Us” section below.
We keep your personal information for no longer than necessary for the purposes for which the personal information is processed. The length of time we retain personal information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
In order to enforce the terms of this Privacy Policy, resolve disputes, or provide information to satisfy applicable governmental laws, regulations, investigations or proceedings, we may need to retain your personal information in our files. We will do so in compliance with applicable law.
TRANSFERS OF PERSONAL INFORMATION
The Revury is based in the United States and therefore personal information collected from this Site and Services provided by The Revury will be transferred to and processed in the United States and may be transferred and processed to other countries outside of your country of residence. We may also transfer personal information to service providers or other third parties with whom we have contractual agreements. Other countries where your personal information may be processed may have different legal protections for personal information than your country of origin, including different standards for access by law enforcement, courts, or other governmental authorities. Further details on the steps we take to protect your personal information in these cases is available from us on request by contacting us at any time.
THIRD PARTY WEBSITES
This Site contains links to other websites provided by third parties. Please be aware that we do not control these third party websites or any of the content contained on those websites. Once you have left our Site, we cannot be responsible for the privacy practices of such other websites. We encourage you to exercise caution and to read the privacy policy for the website you visit. The inclusion of hyperlinks to third party websites on our site in no way constitutes an endorsement by us of such websites' content, actions or policies.
AGGREGATED INFORMATION
We may share aggregated information about you with third parties. Aggregated information is non-personal information about you that is combined with the non-personal information of other users. We may not limit the third parties' use of the aggregated information.
YOUR CALIFORNIA PRIVACY RIGHTS
California's "Shine The Light" law permits California residents to annually request and obtain information free of charge about what personal information is disclosed to third parties for direct marketing purposes in the preceding calendar year. The Revury does not distribute your personal information to outside parties for their direct marketing, except as provided for in this Privacy Policy, without your consent.
ACCESS BY CHILDREN OR MINORS
Our Site is not directed to children under the age of 13, and our Terms of Service prohibit minors from using our Site or Service. We do not knowingly collect any information from children under 13.
SECURITY
We take precautions to protect information that we collect from our Users. We protect the information entrusted to us by taking all reasonable precautions to safeguard the confidentiality of personal information, including through use of appropriate physical, technical and administrative safeguards and measures. These protections include restricting access to personal information to employees who need the information to perform a specific job. The Revury provides its employees training on its security and privacy practices. Technical safeguards and measures include use of encryption, passwords for access to our systems and use of anti-virus software. However, in the course of provision of your personal data to us, your personal information may be transferred over the internet. Although we make every effort to protect the personal information which you provide to us, no information security safeguards can be guaranteed to be completely secure, so you should use caution whenever providing personal information online, electronically or otherwise. Once we have received your personal information, we will use strict procedures and security features to prevent unauthorized access to it. Where we have given you (or where you have chosen) a password which enables you to access your online account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Our website uses cookies. This policy explains what cookies are, why we use them, and how you can manage their use.
WHAT ARE COOKIES?
Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”). For example, we partner with third-party analytics providers, like Google, which set cookies when you visit our websites. This helps us understand how you are using our Services so that we can improve them. Cookies may also appear in the form of pixels, which are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies. Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.
Cookies are useful because they help us make your website experience more enjoyable. They allow us to recognize your device, such as your laptop or phone, so that we can better tailor your experience.
WHY DO WE USE COOKIES?
Cookies do lots of different jobs on our Site, such as letting you navigate between pages efficiently, remembering your preferences, remembering your username and password, enabling you to keep goods in your shopping basket, letting us analyze how well our website is performing, improving your experience, and to keep our Site and Services secure. They also help ensure that advertisements you see while you are on other websites are more relevant to you and your interests.
HOW DO WE USE COOKIES?
The cookies we use generally fall into one of the following six types of cookies:
| Type of Cookies | Why We Use These Cookies |
|---|---|
| Advertising | We and our advertising partners use these cookies to deliver advertisements, to make advertisements more relevant and meaningful to visitors to our website, and to track the efficiency of our advertising campaigns, both on our services and on other websites. |
| Analytics | We use these cookies to help us understand improve our services. For example, we can use these cookies to learn more about which features are the most popular with our users and where we may need to make improvements. |
| Performance | We use these cookies to collect information about how you interact with our services and to help us improve them. For example, we may use these cookies to determine if you have interacted with a certain page. |
| Preferences | We use these cookies to remember your settings and preferences. For example, we may use these cookies to remember your mailing address or language preferences. |
| Security | We use these cookies to help identify and prevent security risks. |
| Technical | These cookies are essential for our services to function properly. Like the other cookies we use, technical cookies may be either first-party cookies or third-party cookies. |
WE MAY TRACK WHETHER YOU OPEN EMAILS THAT WE SEND
Our emails may contain a web beacon to track who opens an email, when, and whether that user clicks on any of the links in the email. We may use this information to help us analyze which of our users are interested in particular topics. When you delete the email, the web beacon will be deleted.
HOW TO MANAGE COOKIES ON OUR WEBSITE
Cookies enable many important jobs on our website and help to make your online experience more personal and enjoyable. By using our website, you are deemed to consent to the use of cookies as described in this cookie policy. However, you can disable all our cookies if you choose by following the instruction below. If you do so, you may find that significant parts of our website do not work correctly, or at all.
DISABLING COOKIES
Although most browsers and devices accept cookies by default, you can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The "help" function within your browser should tell you how to do it. If you disable cookies, however, some of the features of our services may not function properly.
To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.
If you would like to disable targeting, advertising or cookies that remember your browsing habits, you can visit http://www.youronlinechoices.com/uk/your-ad-choices. European users may opt out of receiving targeted advertising through the European Interactive Digital Advertising Alliance.
Please be aware that turning off these cookies does not mean that you won't be served any advertisements while you are online. It only means that advertisements may not be tailored to your interests.
If you have any questions or comments about this Privacy Policy, Cookie Policy or if you would like us to update information we have about you or your preferences, please contact us by email at contact@therevury.com. We kindly ask that you add “Privacy Policy” to the subject line so we can more efficiently identify and address your inquiry.
